SMYTHS

Privacy Policy

Last updated: February 2026

1. Who We Are

Smyths Heating & Plumbing ("we", "our", "us") operates this website.

  • Email: jamessmyth818@gmail.com
  • Phone: +353 86 172 2659
  • Address: Grangeboyne, Kilmessan, Co Meath, Ireland

2. What Data We Collect

Information you provide directly:

  • Name, email address, and phone number when you use our contact form
  • Service type and any additional details you include in your message

Information collected automatically:

  • IP address (anonymised)
  • Browser type and version
  • Pages visited and time spent
  • Device type and screen size

This information is collected through cookies and similar technologies. See our Cookie Policy for details.

3. How We Use Your Data

  • To respond to your enquiries submitted through our contact form
  • To improve our website and user experience
  • To ensure the security and proper functioning of our website

4. Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your data on the following legal bases:

  • Consent: You give clear consent for us to process your personal data for a specific purpose (e.g., submitting a contact form with the privacy checkbox ticked).
  • Legitimate Interest: Processing is necessary for our legitimate interests (e.g., website analytics to improve our services), provided these interests are not overridden by your rights.

5. Who We Share Your Data With

We do not sell your personal data. We share data with the following third parties who help us operate our website:

  • Vercel Inc. — Website hosting. Data may be processed in the EU and US. Vercel complies with standard contractual clauses for data transfers. Privacy Policy
  • ClarityWeb (clarityweb.ie) — Website development and maintenance, based in Ireland. May access data submitted through this website for technical support purposes.

6. Data Retention

  • Contact form submissions: Retained for 12 months, then deleted
  • Cookie consent preferences: Retained for 12 months

7. Your Rights

Under GDPR, you have the following rights:

  • Right of Access: Request a copy of the personal data we hold about you
  • Right to Rectification: Request correction of inaccurate data
  • Right to Erasure: Request deletion of your personal data
  • Right to Data Portability: Request your data in a machine-readable format
  • Right to Object: Object to processing based on legitimate interest
  • Right to Restrict Processing: Request limitation of how we use your data
  • Right to Withdraw Consent: Withdraw consent at any time

To exercise any of these rights, contact us at jamessmyth818@gmail.com.

You also have the right to lodge a complaint with the Data Protection Commission (DPC):

8. Cookies

We use cookies and similar technologies on our website. For detailed information about the cookies we use and how to manage them, please see our Cookie Policy.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us: